The Scope of work for the Consultancy shall comprise of:

• Conducting preventive maintenance quarterly.
• Break/fix support maintenance service calls per month per the agreed terms and conditions using qualified technical personnel.
  Supply and installation of new security systems equipment’s upon TMRC’s request, which should be quoted separately in terms of materials and labor.
• Printing of TMRC Identity cards with security features for door access. These cards will be provided for new staff or reissue of existing cards. The indicative cost for the card should be provided.
• Assist TMRC in testing emergency response of the systems at least quarterly.
• Vendor will install a GSM/GPRS radio device to ensure remote monitors for the site, TMRC’s correspondent staff should receive security notifications.
• The vendor should provide emergency response to alarms within 10 – 15 minutes from time the initial alarm received by vendor.
• The vendor will be responsible for managing and administering TMRC intruder alarm systems including adding, removing, or updating users as per TMRC’s request.
• Perform a comprehensive assessment of the customers’ infrastructure biannually and provide technical reports which include actionable recommendations.
• Reports on all faults discovered with TMRC technical team.